Terms and Conditions

Welcome to our online platform. By accessing or using our automotive services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using any services provided by Southern Shine Carwash Pty Ltd.

1. Service Description

Southern Shine Carwash Pty Ltd offers a range of automotive cleaning services including exterior car washes, interior detailing, engine cleaning, eco-friendly waterless wash options, and fleet cleaning services through our site and onsite locations.

2. Use of Services

You agree to use our services lawfully and in accordance with these terms. Certain services may require you to provide accurate vehicle information or other details necessary for service delivery. We reserve the right to refuse or suspend service if you breach any terms.

3. Booking and Payment

Bookings made through our platform or directly are subject to confirmation. Payments for services can be made onsite or via approved methods indicated on our platform. Prices may vary and are subject to change without prior notice.

4. Cancellations and Refunds

Cancellations must be made at least 24 hours prior to the scheduled appointment. Refunds for prepaid services are processed at our discretion and only in cases of service failure or error by Southern Shine Carwash Pty Ltd.

5. Vehicle Condition and Liability

You are responsible for informing us of any pre-existing damages or special conditions regarding your vehicle before service. While we take all reasonable care, Southern Shine Carwash Pty Ltd is not liable for any damage resulting from unreported vehicle conditions or unavoidable service risks.

6. Eco-Friendly Services

Our eco-friendly waterless wash options are designed to reduce water consumption while delivering quality results. However, results may vary depending on vehicle condition and environmental factors.

7. Fleet Services

Fleet cleaning services are offered under separate agreements. Terms specific to fleet accounts, including scheduling and pricing, will be detailed in individual contracts.

8. Intellectual Property

All content on our platform, including images, logos, text, and service information, is the intellectual property of Southern Shine Carwash Pty Ltd and may not be copied or used without permission.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These terms and conditions are governed by the laws of Queensland, Australia. Any disputes arising shall be resolved under the jurisdiction of Queensland courts.

11. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

By continuing to use this service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.